About Us
Scotts of Stow is based in Stow-on-the-Wold, a small market town in the Cotswold hills - one of the most renowned and picturesque regions of England. The company is best-known as the publisher of Britain's favourite catalogue of products for the kitchen, home and garden. The company's hugely-popular flagship store is situated in the centre of the Market Square in Stow-on-the-Wold, and draws tens of thousands of visitors each year from all over the world.
These days, Scotts of Stow forms part of the largest group of independent specialist catalogues in the country but is still family-owned and run. The parent group - Scotts & Co. - now manages customer service and order fulfilment on behalf of several other specialist catalogues, from Ancestral Collections to The Expert Verdict Ltd, which operates from South-West London. The group includes some of Britain's best-known catalogue retailers including The Traditional Garden Supply Company, The Original Gift Company and Solutions World. Each of these businesses retains its unique character, but with the backing of a group that understands the importance of diversity in catalogue, shop and online retailing.
Whether you're looking for practical ideas or decorative inspiration, you'll find all you need at Scotts of Stow. From kitchen to dining room, living room to bedroom, and from patio to garden, we have literally thousands of clever, unusual and attractive products, most of which you won't find in the high street and many of which are totally exclusive to us.
As you would expect from Britain's premier mail order specialist, quality of product and service are our hallmarks. All products are tested for quality and performance before they can appear in our catalogues, our website or our stores, and we take pride in offering our customers the very best possible service at all times. We are immensely proud of the fact that we have won more industry awards for our catalogues and our websites than any other catalogue group in the UK.
To contact us
Email Address
Should you wish to e-mail us with any questions or queries please contact us at customerservices@scottsofstow.co.uk
It is usual for our help desk to respond to your email queries within 24 hours.
Telephone Numbers
Enquiries - 0844 482 4500
If you have any questions about your order, please call this number between the hours of 9.00am and 5.30pm Monday to Friday.
Orders - 0844 482 2800 (24/7)
We regret our operators are unable to deal with enquiries on this number. Before calling, make a note of your order details, have your credit card number and expiry date handy and quote the reference number printed either on the back of your catalogue or say you are ordering via the website.
If you would like to order by post rather than online, just send your completed order form to the address below. Please include your credit card details, postal order or cheque made payable to Scotts of Stow:
Scotts of Stow, 1 Crompton Road, Groundwell, Wiltshire. SN25 5AW
Fax Number - 0844 482 1100
Fax enquiries or orders can be sent on the above number. If it is an order you wish to place please include your credit card details. Please also include your telephone number in case of any transmission or legibility problems.
