It doesn’t fit together and even the instructions don’t show how it is meant to work. I thought there might be an envelope with screws or something to connect the pieces together, but there was nothing like that in the box and no reference to anything like that on the instruction diagram. It just feels like a total con. Not what I expected of a well-known brand like Scotts of Stow. Incidentally, the customer services there couldn’t have been more helpful or patient and have organised that the item has now been picked up and sent back to Scott’s. I am asking for my money back on this etagere as I don’t think a replacement would work. The design seems at fault. Good afternoon Margaret
Thank you for your feedback, we are sorry that you were unhappy with your item and disappointed with the design, we do appreciate you taking the time to leave your review and please be assured you will receive a refund.
Kind regards,
Julie
Customer Services Team