If you have seen an item on our website or in our catalogue and would like to request an image or product to use in your feature, simply send details of your request to firstname.lastname@example.org
Please include the following information in your email to help us process your request quickly and efficiently:
We aim to respond to all requests as soon as possible (usually the same day).
Please note, if you wish to receive a photographic sample then we ask you to allow 5 working days for delivery. We ask that all samples are returned to us. If not charges may apply for the cost of the sample. We are sure you understand, but unfortunately we are unable to pay return postage. Returned parcels remain your responsibility until safely received by us. Additional parcel insurance is recommended when returning goods valued over £30
Please enter your customer number or order number* plus surname and postcode to track the status of your order.
*Please ensure you include the order prefix (not just the order number), these include: S, W, RSO, RSG, DEPA BCGD, BCSOS, BCEV and BCBL followed by the order number itself.
Please Note:- Items being delivered by our specialist white glove service:
This premium service also includes delivery to your room of choice, unpacking and removal of
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