I purchased this as I love everything William Morris and it is the exact colours of my lounge. However I was decorating and didn’t open the box until I had finished and is therefore after 14 days. I was so disappointed when I opened it. There are four marks on the roof where the paint is missing, the piece of wood under the door has holes in it like a staple gun or screws have left a mark, the joint on the roof does not meet evenly with tiny chips of paint, tiny chips of paint on the chimney box, there is colourless glue 3mm wide on the roof where the chimney is attached, the wallpaper on one of the sides of the house is already peeling off and worse eyesight of all the chimney box is placed 5mm wonky on the roof. All together very shoddy workmanship. It was expensive for a tissue box but I was prepared to pay it for what looked like a quality product in the picture. I will contact the company even though it is after 14 days. Gutted as I loved the idea of the product so much. Good afternoon,
Thank you for your feedback, I have emailed you directly regarding the issues you have had in the hope of rectifying the situation, we appreciate your comments and observations and for taking the time to leave a review.
Kind regards,
Julie
Customer Services Team
