Pattern is lovely and I’m a big fan of William Morris designs. Sadly these cushions are a poor imitation of the artist’s designs; the quality of the fabric is poor, the cushion pads themselves are very poor quality too; they appear more like outdoor cushions.
Very disappointed both by the cushions themselves and by the lack of response from Scott’s of Stow, who didn’t seem to care. Thank you for your honest feedback on the William Morris cushions.
We're sorry to hear the fabric and pad quality didn't meet expectations, and that they didn't feel true to the design you were hoping for. We're also sorry for the lack of response you experienced when you raised this with us, that isn't the service we aim to provide.
We'd like to arrange a free return and full refund for you. Please contact us directly quoting your order number, and we'll get this sorted with no return charge.
Thank you again for your feedback, and apologies for the disappointment caused.
Kind Regards, Neil
Customer Services Team